Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a confirmation email once your order has been shipped.
Shipping Locations
We currently ship to:
- United States (Domestic)
- Select international countries (availability shown at checkout)
Estimated Delivery Times
United States:
- Standard Shipping: 3–7 business days
International:
- Estimated delivery times vary by location and will be shown at checkout
Please note: delivery times are estimates and may vary depending on carrier and location.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Shipping Carriers
We use trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Please allow up to 24–48 hours for tracking updates to appear.
Customs, Duties & Taxes (International Orders)
International orders may be subject to customs duties, taxes, or import fees.
These charges are not included in your order and are the responsibility of the customer.
Shipping Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Carrier issues
- Customs processing
- Weather or unforeseen circumstances
If your order is significantly delayed, please contact us at:
dave@emftrading.com
Incorrect Address / Failed Delivery
If an order is returned due to:
- Incorrect address provided
- Failure to collect the package
The customer may be responsible for re-shipping costs.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable).
We will work with the carrier to resolve the issue and provide a replacement or refund where applicable.