Shipping policy
Order Processing Time
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Carriers
We ship via USPS, UPS, and FedEx to ensure reliable delivery. The carrier used for your order will be determined at the time of shipment based on your location and the shipping method selected.
We ship via USPS, UPS, and FedEx to ensure reliable delivery. The carrier used for your order will be determined at the time of shipment based on your location and the shipping method selected.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We offer international shipping on select items to select countries. Shipping charges and estimated delivery times will be calculated and displayed at checkout.
We offer international shipping on select items to select countries. Shipping charges and estimated delivery times will be calculated and displayed at checkout.
Customs, Duties, and Taxes
EMF Trading is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If you are an international customer, you are responsible for paying these costs directly to the local authorities.
EMF Trading is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If you are an international customer, you are responsible for paying these costs directly to the local authorities.
Tracking Availability
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Shipment to P.O. Boxes or APO/FPO Addresses
We ship to P.O. boxes and APO/FPO addresses using USPS.
We ship to P.O. boxes and APO/FPO addresses using USPS.
Delayed Packages
While we strive to meet all delivery estimates, we are not responsible for delays caused by the carrier, customs clearance, or extreme weather. If your package is significantly delayed, please contact us at dave@emftrading.com so we can assist in tracking the shipment.
While we strive to meet all delivery estimates, we are not responsible for delays caused by the carrier, customs clearance, or extreme weather. If your package is significantly delayed, please contact us at dave@emftrading.com so we can assist in tracking the shipment.
Returned to Sender
If a package is returned to us by the carrier due to an incorrect address provided by the customer or failure to pick up the package, the customer is responsible for the cost of re-shipping the item. If the customer prefers a refund instead, the original shipping cost and any applicable restocking fees will be deducted from the refund.
If a package is returned to us by the carrier due to an incorrect address provided by the customer or failure to pick up the package, the customer is responsible for the cost of re-shipping the item. If the customer prefers a refund instead, the original shipping cost and any applicable restocking fees will be deducted from the refund.
Damages
If you received your order damaged, please save all packaging materials and damaged goods before filing a claim. Contact us immediately at dave@emftrading.com with photos of the damage so we can initiate a replacement or refund.
If you received your order damaged, please save all packaging materials and damaged goods before filing a claim. Contact us immediately at dave@emftrading.com with photos of the damage so we can initiate a replacement or refund.